Terms & Conditions

Terms and Conditions

Welcome to Jagannath Tulsi Seva. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or using the Jagannath Tulsi Seva website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy, Booking Policy, Payment Policy, and Refund Policy.

If you do not agree with any part of these terms, please do not use our website or services.

2. Service Description

Jagannath Tulsi Seva operates as an online platform for booking Tulsi seva and Pushpa Dana services at the Jagannath Temple. Our services include:

• Online booking of various Tulsi seva packages (One Day, 15 Days, Monthly, Yearly)
• Secure payment processing through integrated payment gateways
• Booking confirmations and updates via email and SMS
• Prasad distribution services (where applicable)
• Customer support for booking-related queries

3. User Obligations & Responsibilities

By using our services, you agree to:

• Provide Accurate Information: All information provided during registration and booking must be truthful, accurate, and complete
• Maintain Account Security: You are responsible for maintaining the confidentiality of your account information
• Lawful Use: Use our services only for lawful purposes and in accordance with these terms
• Respectful Conduct: Behave respectfully towards our staff, support team, and other users
• Payment Obligations: Make timely payments for all bookings as per our payment terms
• Prohibited Activities: Not engage in any fraudulent, abusive, or unlawful activities
• Religious Sensitivity: Respect the religious nature and sanctity of the services offered

4. Prohibited Activities

You agree NOT to:

• Use the website for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the website's functionality
• Use any automated systems (bots, scrapers) to access the website
• Copy, reproduce, or distribute our content without permission
• Engage in price manipulation or fraudulent booking practices
• Upload or transmit viruses, malware, or harmful code
• Harass, abuse, or harm other users or our staff
• Make false or misleading bookings
• Resell our services without authorization

5. Booking Terms

All bookings are subject to the following conditions:

• Availability: Services are subject to availability and confirmation
• Binding Agreement: A confirmed booking constitutes a binding agreement between you and Jagannath Tulsi Seva
• Seva Performance: We commit to performing all seva services as per the booked schedule
• Cancellation Rights: Cancellation terms as outlined in our Booking Policy apply
• Force Majeure: We are not liable for service interruptions due to circumstances beyond our control

For detailed booking terms, please refer to our Booking Policy.

6. Payment Terms

Payment terms and conditions:

• Currency: All prices are listed in Indian Rupees (INR)
• Full Payment: Complete payment is required at the time of booking
• Payment Methods: We accept payments via credit/debit cards, net banking, UPI, and digital wallets
• Secure Processing: All payments are processed through PCI-DSS compliant payment gateways
• Taxes: Prices include all applicable taxes unless stated otherwise
• Receipt: Electronic receipt will be sent to your registered email
• Failed Payments: Bookings will not be confirmed if payment fails

For complete payment information, refer to our Payment Policy.

7. Intellectual Property Rights

All content on this website, including but not limited to:

• Text, graphics, logos, images, icons
• Software, code, and functionality
• Design, layout, and compilation
• Service descriptions and materials
• Audio, video, and multimedia content

is the exclusive property of Jagannath Pushpa Dana Committee and is protected by Indian and international copyright, trademark, and intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Privacy & Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy. By using our services, you consent to our data practices as described in our Privacy Policy.

• We collect only necessary information for service delivery
• Your data is stored securely and never sold to third parties
• You have rights to access, modify, and delete your data
• We comply with applicable data protection regulations

9. Disclaimer of Warranties

Our services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties or representations about:

• The accuracy, completeness, or reliability of website content
• Uninterrupted or error-free operation of the website
• Correction of defects or errors
• Freedom from viruses or harmful components
• Specific spiritual or religious outcomes from seva services

While we strive to provide excellent services, we cannot guarantee specific results or outcomes from performing seva rituals.

10. Limitation of Liability

To the fullest extent permitted by law, Jagannath Tulsi Seva and its operators, employees, and affiliates shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or use
• Damages arising from service interruptions or delays
• Damages resulting from third-party actions or payment gateway issues
• Damages exceeding the amount paid for the specific service in question

11. Indemnification

You agree to indemnify, defend, and hold harmless Jagannath Tulsi Seva, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

• Your violation of these Terms and Conditions
• Your use or misuse of our services
• Your violation of any rights of third parties
• Your provision of false or misleading information
• Your unlawful activities on our platform

12. Termination

We reserve the right to:

• Suspend or terminate your access to our services at any time
• Refuse service to anyone for any reason
• Cancel bookings that violate our terms
• Remove content that breaches these terms
• Take legal action for violations

Termination may occur without prior notice for serious violations. Upon termination, your right to use our services ceases immediately.

13. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Puri, Odisha, India.

14. Dispute Resolution

In case of any disputes:

1. Informal Resolution: First, contact our customer support to resolve the matter amicably
2. Negotiation: Both parties will attempt good faith negotiation for 30 days
3. Mediation: If unresolved, the matter may be referred to mediation
4. Legal Action: As a last resort, legal proceedings in Puri jurisdiction

15. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes constitutes acceptance of the modified terms.

• Material changes will be communicated via email to registered users
• We will update the "Last Updated" date at the top of this page
• We recommend reviewing these terms periodically

17. Contact Information

For questions, concerns, or clarifications regarding these Terms and Conditions, please contact us: